Support & downloads
Documentation, firmware sources, warranty terms and technical contact.
Downloads
| File | Type | Version | Date | Size |
|---|---|---|---|---|
| Sunray-150 Product Brochure (CN) | brochure | v1.0 | 2026-09-01 | PDF · 1695 KB |
| Sunray-300 Product Brochure (CN) | brochure | v1.0 | 2026-09-01 | PDF · 3082 KB |
Documentation & firmware
Product wiki
Assembly guides, wiring and tuning — portal pending
Firmware sources
PX4 firmware sources & Sunray SDK — repository pending
ROS packages
MAVLink↔DDS bridge — repository pending
Frequently asked questions
Can we order a custom airframe configuration?
Yes — custom motor/propeller combinations, payload mounts and connector pinouts are quoted on request. Typical engineering lead time is 3–4 weeks.
What is the warranty?
Sunray platforms include one year of online after-sales support and a 12-month limited warranty against manufacturing defects. Crash damage is excluded — full propeller guards keep the fleet flying through a semester of student handling.
Which ground station software is supported?
The included Sunray ground station software for monitoring and control; PX4-compatible tools such as QGroundControl also work over USB.
Do you ship internationally?
Yes. We ship worldwide with battery-compliant logistics — export paperwork is handled on our side. Contact sales for destination-specific lead times.
Warranty & RMA
1. Contact support
Email support@yivadrone.com with the serial number and a description of the issue.
2. Diagnosis
An engineer responds within 2 business days with either a fix or an RMA number and shipping instructions.
3. Repair or replace
Warranty repairs are returned within 15 working days of arrival; advance replacement is available for critical projects.